Click below to discover answers to some of our most frequently asked questions.
In a light rain, African Lion Safari is fully operational. In a heavy downpour or thunder and lightning, some attractions may close temporarily for safety reasons (boat, train, Wetplay, and playground areas). As soon as conditions permit safe operation, these features will re-open. Please enjoy our drive through Game Reserves, shopping, Discovery Centre or a meal until such weather passes.
No, we do not offer rain passes or rain checks due to inclement weather. Please check local weather conditions prior to your visit, as the park is an outdoor attraction.
African Lion Safari has a no refund policy and tickets will not be replaced if expired, lost or stolen. All admission tickets, including Season Passports, are non-refundable.
For the safety of our birds and animals, staff and other guests, no pets are permitted anywhere on African Lion Safari property, grounds or in the drive through Game Reserves. For guests travelling with their pet, complimentary kennels are provided. Please note the kennels are located outside and unsupervised in a shaded location.