Employment

Come Join Our Pride!

We require “ WILD” individuals with positive attitudes who love to work with people. Check out the Positions Available in our departments below!

Interviews for most positions will be held in March 2018. Interviews for Animal Care, Tour Guides and Public Relations will begin in February 2018.

African Lion Safari is looking to hire dedicated and enthusiastic individuals who take pride in their job and want to make a difference in the customer service industry. These employees will have a positive impact on our guests by demonstrating kindness, sincerity, and genuine hospitality.

trainer speaking about the military macaw

African Lion Safari provides various opportunities for its employees to excel as individuals as well as contribute to company successes. We believe in creating a fun atmosphere that promotes teamwork, mutual respect, accountability and personal development. Whether your career lies in animal husbandry, food service, maintenance, or guest service, everyone plays an important part in ensuring that African Lion Safari remains one of Ontario’s premier tourist destinations.

African Lion Safari welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

IMPORTANT INFORMATION

AFRICAN LION SAFARI EXPECTATIONS

Over 60% of our business is from repeat customers. Sincere and helpful guest service is the keystone to our company’s success. As an employee, your willingness to help, your pleasant smile, and your courteous gestures make African Lion Safari an unforgettable experience for all of our visiting families. We take pride in knowing that our guests return year after year because of our outstanding and friendly service.

Expectations we have of our employees:

  • Work safely and honestly
  • Project a friendly & sincere Safari image at all times
  • Be on time for your shift
  • Adhere to all uniform and appearance policies
  • Be courteous, friendly, and polite to all guests and fellow employees
  • Use a teamwork approach

Appearance Standards

In order to promote a family atmosphere at African Lion Safari the park maintains a set of grooming policies.

  • No unusual or extreme hair colors are permitted (e.g. green, blue, pink)
  • Gentlemen are to be clean shaven or have a trimmed beard
  • Hair length for males must be above the top of the shirt collar
  • Earrings are restricted to two per ear, ¼ inch or smaller. In certain departments such as animal care, maintenance and foodservice, studs are to be worn.
  • Visible face or body tattoos are not permitted
  • Studs or rings in the nose, eyebrows, lip, tongue, chin etc are not permitted

WHO SHOULD APPLY

African Lion Safari is an equal opportunity employer. We encourage adults, retirees and students with no experience to apply. Apply with the right attitude and we’ll do the rest with our on the job training programmes.

JOB PERKS

FREE UNIFORM AGREEMENT

EMPLOYMENT REQUIREMENTS

job descriptions

Retail Customer Service Representative

Candidates required for gift shop locations and souvenir book sales at front entrance. Candidates should be friendly, responsible, and have excellent communications skills. Must be able to handle customer inquires and be a minimum of 16 years old.

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Duties include operation of POS system/ registers and visa/ debit machines, accurate & responsible cash handling as well as cleaning, inventory and re-stocking of items as required. Must be able to work independently and as part of a team. Previous cash experience an asset.

Head Cashiers / Assistant Head Cashiers

Candidates should be friendly, outgoing, responsible, a team player and be able to take initiative. Must have excellent communications/ organizational and mathematical skills. Must also be able to handle customer inquires and concerns.

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Duties can include working on POS system/registers, balancing daily cash, counting floats, supervising staff, distributing change and assisting as required. Must be able to handle cash accurately, and work independently with little supervision. Previous experience in a similar position would be an asset. Must be bondable.

Food Service Cashiers

Candidates must be outgoing, friendly, and responsible. Should have good communication, mathematical and customer service skills. Must be able to handle customer inquiries. Previous cash experience an asset. Must be 16 years of age.

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Duties can include operation of registers and visa/debit machines, accurate & responsible cash handling, general cleaning and providing information to customers as per location.

Food Service Head Cashiers / Assistant Head Cashiers

Candidates should be friendly, outgoing, responsible, a team player and be able to take initiative. Must have excellent communication, organizational and mathematical skills. Must also be able to handle customer inquires and concerns.

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Duties can include working on registers, balancing daily cash, counting floats, distributing change and assisting as required. Must be able to handle cash accurately, and work independently with little supervision. Previous experience in a similar position would be an asset. Must be bondable.

Food Service Crew Chiefs

Candidates must be customer service oriented, have excellent communication, and organizational skills, and the ability to work in a fast paced environment.

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Individuals will be required to assist supervisors with any customer concerns, training of staff, and supervision of various locations. Candidates must be bondable, have some supervisory experience, and be able to work independently with little supervision.

Food Service Supervisors

Candidates must be highly motivated, energetic and be able to work in a fast paced environment. Must also have excellent communication skills and be very organized.

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Duties include assisting with staff supervision, inventory, opening and closing of the restaurant and its outside locations, and cash controls & balancing. Ensure that breaks/lunches occur in a timely manner and aid in maintaining a high standard of quality, service and cleanliness. Applicants should have at least a year previous experience in the fast food industry.

Food Service Stock Room

Individual required to organize and manage incoming and outgoing stock.

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Candidates should have excellent organizational skills, be able to work with little supervision, and be able to do minimal lifting.

Food Service Lot & Lobby

This position is ideal for candidates just entering the work force. Candidates are required to maintain a level of cleanliness throughout the dining room and patios.

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Individuals should be friendly and customer service oriented. Minimal lifting and bending.

Ticketbooth Cashiers

Candidates must be outgoing, friendly, and responsible. Should have excellent communication, mathematical and customer service skills. Must be able to handle customer inquiries and work in a fast paced environment. Previous cash experience an asset. Must be 16 years of age.

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Duties can include operation of POS system/registers and visa/debit machines, accurate & responsible cash handling, general cleaning and providing information to customers as per location.

Head Cashiers/ Assistant Head Cashiers

Candidates should be friendly, outgoing, responsible, a team player and be able to take initiative. Must have excellent communication/ organizational and mathematical skills. Must also be able to handle customer inquires and concerns.

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Duties can include working on POS system/registers, balancing daily cash, counting floats, supervising staff, distributing change, ensuring that lunches/breaks are occurring in a timely manner and assisting as required. Must be able to handle cash accurately, and work independently with little supervision. Previous experience in a similar position would be an asset. Must be bondable.

Mechanical Assistant (Student position – seasonal)

Candidates should be friendly, outgoing, flexible and willing to work as a team. Duties include assisting the mechanics in the daily repair and maintenance of all safari vehicles, boats, trains, lawnmowers and other equipment.

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Assist in inventory, ordering, pick up and delivery of materials, and cleanliness of mechanical work area. Must have valid driver’s license, experience in small engine repair an asset, have to own basic mechanical tools.

Washroom Crew

Candidates should be friendly, outgoing, have a positive attitude and be a team player. Must be a minimum of 16 years old.

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Duties can include maintaining sanitary requirements of all washroom facilities and restocking supplies. Will also be doing light maintenance around the outside of buildings which may include washing windows, power washing sidewalks and watering hanging plants.

Washroom Supervisor

Candidates must be motivated, a self-starter and a team player. Must also have excellent communication skills. Supervisory experience would be an asset.

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Duties to include supervising a staff of 7 to 9 members. Candidates will be assisting staff in their daily duties of maintaining washroom cleanliness. Will also be scheduling staff, providing direction & motivation and will be maintaining an inventory of cleaning supplies as required. This is a very hands-on position.

Grounds Maintenance

Candidates should be friendly, outgoing and will to work. Must be a minimum of 16 years old.

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Duties to include cleaning and maintaining park grounds, grass cutting, painting, collecting garbage, directing traffic, parking cars, and other duties as assigned. Some shift work may be involved.

Tour Guide

Candidates must have excellent verbal communication skills and the ability to handle visitor inquiries & complaints. Should also be energetic, friendly, outgoing, a team player and be able to work independently. Candidates should also like to work in various weather conditions.

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Tour guides will be trained to drive our safari tour buses, boats and train, while giving informative tours at the same time. Candidates must like working with people as there is daily interaction with our visitors. This department is also responsible for maintaining the cleanliness of all the above vehicles. Must have valid driver’s license.

Training for these positions to start weekends in March or early April. Hours for this position are very weather dependent.

Playground Attendants

Candidates must be a minimum of 16 years old. Must have a valid First Aid certificate and enjoy working with children. Should also be friendly, outgoing, able to handle visitor inquiries and able to administer First Aid if required.

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Duties to include supervising children in our Misumu Bay Wet Play and Jungle Playground areas. Will also include general cleaning of equipment and reporting any equipment in need of repair.

Playground Supervisor

Candidates should be friendly, outgoing, have excellent communication skills, have ability to handle visitor inquiries and be able to administer First Aid if required. Some supervisory experience and water park experience an asset.

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Duties to include supervising/ scheduling playground staff, ensuring breaks/lunches are occurring in a timely manner, assist in completing year end performance reviews, ensure sufficient stock of first aid and cleaning supplies, and conduct and record daily inspections of all wet play and playground equipment and structures.

Animal Attendants-Farm

Candidates should be friendly, outgoing and a team player. Must be a minimum of 18 years old and physically fit. Must have a valid driver’s license. Relevant background and education would be an asset.

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Duties can include cleaning & disinfecting animal quarters, handling hay & grain products to assist in feeding livestock, assisting in repairs of fencing and housing, operating remote gates, general labour, operating farm machinery and other duties as assigned.

Parrots & Birds of Prey Staff

Candidates should be friendly, outgoing and a team player. Must be a minimum of 18 years old and physically fit. Must have valid driver’s license. Relevant background and education would be an asset.

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Duties can include cleaning and disinfecting cages, feeding birds, general labour such as cutting grass, painting cages and other duties as assigned. Candidates may assist with daily bird shows.

Animal Handler (Seasonal)- Elephant Dept.

Candidates must be physically fit, have strong communication skills, be comfortable in front of large audiences and excellent customer service skills.

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Duties can include cleaning and disinfecting animal quarters, preparing feed and assisting in feeding livestock, assisting in repairs of fencing and housing, general labour, and operating farm machinery. Loading / unloading children for elephant/pony rides.  Other duties as assigned.

Elephant Handler (Contract)- Elephant Dept.

Candidates must be physically fit, have strong communication skills, be comfortable in front of large audiences and excellent customer service skills.

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Duties can include the daily cleaning of animals and enclosures, daily feeding of elephants, responsible for the handling of elephants.

Candidates must have prior experience with elephants or large animals (2-3 years).

Valid PAL an asset.

Pets’ Corner Staff

Candidates should be friendly, outgoing and a team player. Must be a minimum of 18 years old and be physically fit. Must have a valid driver’s license. Relevant background and education would be an asset.

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Duties include cleaning, feeding, raking, shoveling, sweeping, disinfecting of pens, carrying hay bales and food buckets. Candidates must be able to interact with customers to answer questions, provide information, will be required to fill pellet machines, clean / stock hand wash stations, and pick up garbage.

May occasionally assist with birds and primates on islands.